Galop
Overview
Galop works directly with thousands of LGBT+ people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for LGBT+ people, and the needs of our community are at the centre of what we do.
How to Access this Service
There are different ways to contact us.
LGBT+ Domestic Abuse Helpline 0800 999 5428
Conversion Therapy Helpline 0800 130 3335
LGBT+ Hate Crime Helpline 020 7704 2040
When/Where?
National LGBT+ Domestic Abuse Helpline
Our helpline is for LGBT+ people who have or are experiencing domestic abuse. We are also here for people supporting a survivor of domestic abuse; friends, families and those working with a survivor.
There are different ways to contact us.
Phone 0800 9995428
Email [email protected]
The helpline is open:
Monday to Friday 10am – 5pm
Wednesday and Thursday 10am – 8pm
Webchat
The webchat is available:
Wednesday and Thursday 5pm – 8pm
We are open 5 days a week and closed at weekends and on bank holidays. We will call you back if you can’t get through to us the first time.
Chatbot
The chatbot is available 24 hours a day, 7 days a week for those who do not need immediate help.
LGBT+ Hate Crime Helpline
If you’ve experienced anti-LGBT+ violence, abuse or harassment, and need a safe space to talk, our LGBT+ Hate Crime Helpline is here for you. You can talk to our helpline team about insults, intimidation, threats, online abuse or violence targeting you because of your sexual orientation or gender identity.
We are open:
Monday to Friday 10am – 4pm
Phone: 0207 7042040
Email: [email protected]
Calls are charged at the standard UK rate. You can email us requesting a call back to avoid call charges.
National Conversion Therapy Helpline
If you are currently experiencing abuse aimed at changing, altering, or ‘curing’ your LGBT+ identity, or think this will happen to you if you come out, Galop’s Conversion Therapy Helpline is here for you. So-called conversion therapy can have a long-term impact on LGBT+ people. If this has happened to you in the past and you are still struggling with it, you can reach out to Galop’s support services. The helpline can provide a safe, confidential listening and information service to any LGBT+ person aged 13+.
There are different ways to contact us. All of them are free:
Phone 0800 1303335
Email [email protected]
The helpline is open:
Monday to Thursday 10am – 8:30pm
Friday 10am – 4pm
Calls will last 40 minutes.
Who is it for?
Our helpline is for LGBT+ people who have or are experiencing domestic abuse. We are also here for people supporting a survivor of domestic abuse; friends, families and those working with a survivor.
