Overview

Childline helps anyone under 19 in the UK with any issue they are going through. Whether it is something big or small, their trained counsellors are available to talk about anything.

Childline is a safe place to talk. Calls are not recorded and their number will not show up on any phone bills. Counsellors write some notes about what is discussed. They also keep notes for 1-2-1 counsellor chats and emails and save copies of what has been said in a chat or email. These notes stay safe at Childline. They keep notes to help understand what one is going through and support them if they contact Childline again. It can also make it easier for them to get help if they are in danger.

How to Access this Service

If English is not your first language or you do not feel comfortable speaking English, you could try logging in for a 1-2-1 counsellor chat online and use the Art box to help you explain how you feel.
Childline can be contacted by phone, online and that there is lots of help and support available via the Childline website.
Via the Childline website – online chat, email
By phone the service is free and confidential

When/Where?

Organisation: NSPCC
Weston House, 42 Curtain Road, HackneyLondonEC2A 3NHUK
0800 1111 (24hr)

Who is it for?

UK wide, – for any young person in the UK including the Channel Islands and Isle of Man
Up to age 19

Updated on February 25, 2025

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